Samsung Washing Machine Repair in West Hollywood, CA

Samsung washing machine repair in West Hollywood is a common request among local homeowners, especially when a washer stops completing the cycle. In this case, the owner of a Samsung WF448AAP/XAA reported that the appliance would wash and rinse normally but would not transition into the spin cycle unless started manually.
Our technician, Stan, performed a full diagnostic to identify the root cause.

Diagnosis & Findings

During inspection, the control panel displayed a TR error code, which indicates a problem with the thermistor—the sensor that monitors water temperature. Because the control board was receiving incorrect temperature data, the washer could not move to the next programmed stage.
Additional issues were also found:

Issue

Effect

Worn door gasket

Small water leak during the cycle

Weak shock absorbers

Increased vibration and noise during spin

These symptoms are not uncommon for Samsung front-load washers of similar generation.

Repair Work Completed

To restore proper operation, we performed the following repairs:
✔ Replaced the thermistor
✔ Installed a new door gasket (boot seal) to eliminate the leak
✔ Replaced all shock absorbers to reduce vibration
OEM-quality parts were used to ensure long-term reliability.

Results After Service

Once repairs were completed, the washer:
Finished the complete wash cycle automatically (including spin)
🚫 Stopped leaking around the door
🔉 Operated with noticeably less vibration during high-speed spin
The customer no longer needs to run spin mode manually, and the laundry area remains dry and safe.

Service Area: West Hollywood & Nearby Neighborhoods

We provide washer repair for Samsung and other major brands in:
West Hollywood, Beverly Hills, Hollywood Hills, Fairfax District, Melrose, Mid-City, Miracle Mile and the surrounding areas.
Contact Appliance Insight if you notice:
  • strong shaking during spin
  • banging or knocking noises
  • washer “walking” across the floor
  • incomplete or aborted spin cycles
  • vibration transferring to the floor
Shaking is not harmless — continued use can damage the tub, bearings, and cabinet.