Whirlpool Washer Repair (shaking, bouncing) in West Hollywood, CA

Location: 1040 N Gardner St, West Hollywood, CA 90046
Service: washing machine repair (Whirlpool)
Issue: Washer bouncing around and shaking during the spin cycle
Final Cost: $330 (includes part + labor)
🔍 Initial Problem:
The customer reported that during every high-speed spin, the washer:

• shakes excessively
• moves across the floor
• makes loud banging or knocking noises
• sometimes stops mid-spin

This is a common issue for Whirlpool top-load washers and is usually caused by worn shock absorbers that no longer stabilize the drum.

🛠 Diagnostic Findings
During the inspection, our technician found:

• Shock absorbers had lost stiffness
• One shock absorber had significant play
• Excessive tub movement, causing the washer to “walk”
• Minor leveling required
• No structural damage to the drum

Shock absorbers are responsible for damping vibration.
When they wear out, the tub swings too much, and the machine becomes unstable during spin.

🛠 Repair Performed
We replaced the entire set of shock absorbers — replacing them as a set is important for proper balance.
Additional improvements performed:

• Adjusted washer leveling
• Verified drum balance
• Ran a full spin-test cycle at high RPM

The washer became stable and quiet immediately after installation.
✅ Results
Smooth and stable high-speed spin
No more shaking, bouncing, or walking
Noise reduced to normal operating level

Cost Breakdown
Total: Most Whirlpool models fall in the $330+ range (parts + labor). Exact price depends on model, parts cost, and complexity of access.