Viking Refrigerator Repair in Beverly Hills, CA

Viking refrigerator repair in Beverly Hills is one of the most common premium-brand services we handle, and this recent call shows exactly why regular maintenance and proper diagnostics matter.

A Beverly Hills homeowner reached out because their Viking fridge DGRB536R was not cooling properly and water was collecting on the bottom of the refrigerator. Our technician Stan arrived on site and performed a full diagnostic to identify the root causes.

What We Found During the Diagnostic

Stan uncovered several issues that were working together to affect cooling performance:
1. Dirty Condenser Coil The condenser coil was heavily clogged with dust. When the coil can’t breathe, the refrigerator can’t release heat — this leads to temperature fluctuations, long run times, and weak cooling, especially on Viking built-ins.
2. Broken Lower Drain Pan The lower drain pan was damaged, which caused meltwater to pool at the bottom of the refrigerator instead of draining properly. This is a common issue when the pan cracks from wear, impact, or years of condensation cycles.
3. Disconnected Wire on the Evaporator Fan Stan also found a broken/loose wire going to the evaporator fan motor. Because the evaporator fan wasn’t running consistently, the evaporator coil began to ice up. That frost buildup restricted airflow, which caused:
• poor cooling
• temperature imbalance
• water leakage during defrost cycles

Repair Work Completed

To restore proper cooling, Stan completed the following:
• Cleaned the condenser coil for efficient heat exchange
• Repaired the fan wiring so the evaporator fan could run at full power
• Installed a new lower drain pan to eliminate water pooling
• Defrosted and restored normal airflow through the evaporator

Results After Service

After the repairs:
The refrigerator cools efficiently and maintains a stable temperature
No more water collecting on the bottom
Evaporator fan runs properly
Compressor cycles normally thanks to clean condenser coils
The Viking fridge is now working exactly as it should.

Need Viking Refrigerator Repair in Beverly Hills?

If your Viking refrigerator isn’t cooling, is leaking water, or is making unusual noises, Appliance Insight is here to help.
Serving Beverly Hills, West Hollywood, Hollywood Hills, and nearby areas
Call/Text: +1-213-761-5757
Same-day service often available if you contact us before 11 AM
Contact Appliance Insight if you notice:
  • strong shaking during spin
  • banging or knocking noises
  • washer “walking” across the floor
  • incomplete or aborted spin cycles
  • vibration transferring to the floor
Shaking is not harmless — continued use can damage the tub, bearings, and cabinet.