Kitchenaid KSSC36FMS01 Built-in Refrigerator No Cool Repair|West Hollywood, CA

Location: Colgate Ave, West Hollywood, CA 90048
Service: built-in Kitchenaid refrigerator KSSC36FMS01 repair
Issue: Compressor works, but the refrigerator does not cool
🔍 Initial: The customer reached out and explained:
“The refrigerator lights are working, the freezer bottom is cold, but the refrigerator compartment and freezer top stay warm.”
Our technician, Stan, responded to the call and fixed the refrigerator right away.
🛠 Diagnostic Findings
During the inspection, we discovered multiple issues:
  • Condenser fan was not running
  • Evaporator fan was not operating
  • Air damper was stuck in the closed position
  • The control panel display was glitching (numbers randomly flashing and jumping)
These combined symptoms are signs of a failing main control board.
🔧 The Repair
Stan replaced the main control board (motherboard) and performed full system testing:

Component

Before Repair

After Repair

Condenser fan

❌ Not running

✅ Running normally

Evaporator fan

❌ Not running

✅ Proper airflow restored

Air damper

❌ Closed (stuck)

✅ Opens and closes correctly

Control panel

❌ Numbers jumping

✅ Stable controls

After installation, the refrigerator immediately returned to proper cycling.
✅ Result: Temperature stabilized in 12 hours
  • Airflow restored
  • Control panel responsive
  • Customer satisfied
If your built-in KitchenAid, Sub-Zero, or Viking refrigerator stops cooling, don’t wait — early diagnostics can prevent sealed system damage.
Need refrigerator repair?
📞 Call or text to schedule service: +1 (213) 761-5757
or book online